Terms and Conditions
For Ordering Foreign Currency Online
1. About Us
This website and Service are provided by Dawson & Sanderson Ltd., registered in England & Wales under company number 741833, with a registered office at 124 Northumberland Street, Newcastle upon Tyne, NE1 7DG. All references to "we", "us", or "our" refer to Dawson & Sanderson Ltd.
2. Eligibility & Use of the Service
Our foreign currency ordering Service is available only to individuals who:
· are 18 years or older;
· are UK residents; and
· use a valid UK-issued debit or credit card registered in their name.
3. Contact Information
For any queries, please contact:
· Address: 124 Northumberland Street, Newcastle upon Tyne, NE1 7DG
· Phone: 0191 233 0187
· Email: currency@travelco.co.uk
4. Acceptance of Terms
By accessing our website (the "Site") or placing an order, you confirm your understanding and agreement to these Terms and Conditions and all applicable laws.
5. Order Limits
The maximum order value is £2,500 per transaction. We reserve the right to change this limit at any time without notice.
6. Order Processing
You must provide accurate and complete information when placing an order. We may require additional verification before processing and reserve the right to decline any order at our sole discretion. A confirmation of order receipt does not constitute acceptance.
7. Exchange Rates & Currency Availability
Only the currencies listed on the Site are available. Exchange rates are subject to fluctuation and are set at the time we accept your order. Rates may change without notice.
8. Delivery Terms
Orders placed by 3pm (Monday–Friday) will aim to be delivered by 1pm the next working day. Later orders may be delivered up to two working days later. No deliveries are made on weekends or public holidays.
Delivery is only available:
· To the billing address of the cardholder; or
· To a branch for in-person collection with ID, card, and order reference.
You are responsible for losses due to incorrect delivery addresses provided by you.
9. Refusal of Delivery
We may refuse delivery if fraud, misuse, or any irregularity is suspected.
10. Technical Interruptions
While we aim for uninterrupted service, we are not liable for delays caused by system failures, network outages, or events beyond our control.
11. Fees & Charges
Handling fees, where applicable, will be disclosed at checkout. Card issuers may charge cash advance fees. We are not responsible for such third-party charges.
12. Payment Authorisation
By submitting an order, you authorise us to request payment authorisation. If declined, your order will not proceed. If accepted but later declined, your order will be cancelled.
13. Incorrect or Incomplete Orders
Please report any issues (e.g., missing or incorrect currencies) immediately using the contact details above.
14. Buy Back
We may repurchase unused foreign currency at our buy rate on the day it is returned. Proof of purchase may be required.
15. Refunds
Refunds exclude handling fees and may be lower than the original amount due to currency fluctuations. The Distance Selling Regulations do not apply to foreign currency transactions.
16. Intellectual Property
The contents of this Site are protected by intellectual property laws. You may not reproduce or distribute any content without prior written consent.
17. Data Protection & Privacy
All personal information is handled in accordance with our Privacy Policy, compliant with the UK GDPR and Data Protection Act 2018.
18. Governing Law
These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
19. Amendments
We reserve the right to update or modify these Terms at any time without notice. Updates become effective upon posting. Continued use of the Service indicates acceptance of the revised Terms.
